StrawberryResponse Central · Petter Stordalen
Live · 41
A Nordic luxury hotel suite at dusk overlooking the city
The Daily Briefing

Your empire,
at a glance.

A record year on the books — and one loyalty story that needs your voice today.

Pulse
recovering
Signals
9 sources
Positive
%
+awards
Spenn
needs reply

Brands at a glance

tap row to filter queue
PositiveNeutralCritical
Today's Pulse
Pulse Index
▲ recovering

Sentiment is weighed down by loyalty — but lifted by a record financial year and a sweep of awards.

Positive
Neutral
Critical
A guest holding a phone with a loyalty app at a hotel reception
Needs your attention

The Spenn migration is testing your most loyal guests.

The loudest story this week isn't about a room — it's about trust. Long-tenured Platinum and Gold members feel the move from bonus points to Spenn took something they earned. These are advocates worth winning back.

loyalty-linked
mentions
avg. concern
score
since '20
tenure of the
loudest voice
Strongest result ever recorded
#1

"Langt over selv mine mest optimistiske scenarioer," said Petter Stordalen as Strawberry posted its strongest financial year on record. — Finansavisen, 11 Jun 2026

The Bright Side

What the world loves about you.

The Portfolio Today

Four houses, one feeling.

Swipe through how each brand is being talked about right now.

LovedA bright modern Clarion hotel lobby
Clarion
The Hub in Oslo — the city's "unofficial concierge." DJs at check-in, a lobby locals love.
LovedA clean modern Comfort hotel room
Comfort
Xpress by Oslo Central is "the best location" — clean, modern, unbeatable value.
EditorialA characterful design hotel room in Oslo
Group · Collection
Amerikalinjen, Sommerro & The Thief — "three of Oslo's finest stays."
TensionA loyalty app on a phone in a hotel setting
Spenn
The loyalty migration is the week's hottest topic — concern concentrated among your highest-tenure members.
Response Queue

What to answer next.

High-signal mentions first. Tap a row to expand.

Draft a reply to the Spenn concerns